Meet the ICNE Team!

1 December, 2016 Posted by: ICNE

Every member of our team is critical to the day to day running and future development of the business.

All our team members are highly qualified and skilled individuals. Therefore, we would like to introduce you to the ICNE team.

Each month, we will be releasing a member of staff’s profile, giving you information about their level of qualification and work history. The first profile is of our General Manager – Pam Mitchell.

Pam Mitchell – General Manager

Pam Mitchell


BSc Hons in Biological Science

Pam has over 15 years’ experience within a regulatory laboratory environment including ISO17025, GMP, GLP and GCP and is able to use her extensive QA and auditing experience to streamline systems, whilst maintaining and improving ICNE’s high level of compliance.

From 2001- 2013, Pam worked within a phase 1 clinical research organisation, Medeval (now ICON). Here, Pam progressed from a Laboratory Scientist in the Clinical Pathology Safety Lab, to Senior Laboratory Scientist, onto ISO17025 Quality Manager and GLP/GCP Auditor, overseeing the safety, bioanalytical and biomarker laboratories. During this time, Pam also had the opportunity to take a 6 month role in the Clinical Pathology Safety Lab as acting Laboratory Manager.

In 2013-2014, Pam took up a QA Manager position in Ascentis, an Access Validating Agency. This involved working with approximately 50 colleges and tutors to ensure compliance to QAA requirements for Access to Higher Education courses.

Pam joined ICNE 2 years ago as General Manager, where she oversees all aspects of the laboratory, from management of sample processing to accounts, customer service and marketing. As part of her role, Pam also acts as the Quality Manager for ISO17025 requirements and is responsible for maintaining regulatory compliance to both ISO17025 and GMP standards.